We offer complete support so as to be administered within the scope of SLAs such as accessibility, interruptions, service and system set by your organization; by using ITIL methodology fully and with highest quality to IT infrastructures (applications, database, security software, disaster recovery center, data warehouse etc.) available in your company. Furthermore, we also provide support externally to your own operation team.
KG Technology always takes sides with their customers through the operational support given to different infrastructures. For this, it uses the latest technology ITIL methodology built with the combination of experiences and best practices. You will be aware of the visible improvement in the infrastructure of our organization with this understanding. To reduce costs, to enhance accessibility, to make the capacity ideal, to ensure efficiency, measurability, to increase IT quality are the benefits provided by this service in general.
You can get maximum productivity from your business by fully assimilating the technologies in your infrastructure thanks to the operational support. You can both raise the quality of your information technologies infrastructure by virtue of our operation teams’ experiences; compliance with the advancing technology and the tools used by them, and also you can enjoy the solution oriented approach comfortably by watching directly this positive effect.
